.guarantee-band{padding:40px 24px 0;background:transparent}.guarantee-inner{background:linear-gradient(135deg,#2c1f0a,#4a3218);border-radius:var(--r-lg, 16px);padding:36px 40px;box-shadow:0 10px 30px #0000000d;max-width:1100px;margin:0 auto;display:flex;align-items:center;gap:32px;flex-wrap:wrap;justify-content:center;text-align:center}@media(min-width:700px){.guarantee-inner{text-align:left}}.g-seal{width:100px;height:100px;border-radius:50%;border:2px solid rgba(212,168,67,.3);background:#d4a8431a;display:flex;flex-direction:column;align-items:center;justify-content:center;flex-shrink:0}.g-seal .g-num{font-family:Libre Baskerville,serif;font-size:2rem;font-weight:700;color:var(--gold-lt);line-height:1}.g-seal .g-day{font-size:.7rem;letter-spacing:.1em;text-transform:uppercase;color:var(--gold)}.g-copy h2{font-family:Libre Baskerville,serif;font-size:1.4rem;font-weight:700;color:#fff;margin-bottom:6px}.g-copy h2 em{font-style:italic;color:var(--gold-lt)}.g-copy p{font-size:13.5px;color:#fff9;max-width:520px;line-height:1.7}.main-wrap{max-width:1100px;margin:0 auto;padding:60px 24px}.main-grid{display:grid;grid-template-columns:1fr 1.6fr;gap:48px;align-items:start}@media(max-width:860px){.main-grid{grid-template-columns:1fr}}.policy-section h2{font-family:Libre Baskerville,serif;font-size:1.15rem;font-weight:700;color:var(--ink);margin-bottom:18px}.policy-points{display:flex;flex-direction:column;gap:14px;margin-bottom:32px}.policy-pt{display:flex;align-items:flex-start;gap:12px}.policy-pt .pt-icon{width:34px;height:34px;border-radius:8px;background:#d4a8431f;border:1px solid rgba(212,168,67,.2);display:flex;align-items:center;justify-content:center;font-size:16px;flex-shrink:0;margin-top:1px}.policy-pt .pt-text h3{font-size:13.5px;font-weight:600;color:var(--ink);margin-bottom:2px}.policy-pt .pt-text p{font-size:12.5px;color:var(--mid);line-height:1.6}.eligibility-card{background:var(--white);border:1px solid var(--border);border-radius:var(--r-lg);padding:22px;margin-bottom:20px}.eligibility-card h3{font-size:13px;font-weight:700;color:var(--ink);margin-bottom:12px;text-transform:uppercase;letter-spacing:.06em}.elig-list{list-style:none;display:flex;flex-direction:column;gap:8px}.elig-list li{display:flex;align-items:flex-start;gap:9px;font-size:13px;color:var(--ink2)}.elig-list .ic-yes{color:var(--success);font-size:14px;flex-shrink:0;margin-top:1px}.elig-list .ic-no{color:var(--warn);font-size:14px;flex-shrink:0;margin-top:1px}.timeline-card{background:var(--offwhite);border-radius:var(--r-lg);padding:20px}.timeline-card h3{font-size:12px;font-weight:700;color:var(--mid);text-transform:uppercase;letter-spacing:.08em;margin-bottom:14px}.tl-item{display:flex;align-items:center;gap:12px;padding:8px 0;border-bottom:1px solid var(--border)}.tl-item:last-child{border:none;padding-bottom:0}.tl-day{font-size:11px;font-weight:700;color:var(--gold);background:#d4a8431f;padding:3px 9px;border-radius:100px;white-space:nowrap;flex-shrink:0}.tl-desc{font-size:12.5px;color:var(--ink2)}.return-form-wrap{background:var(--white);border:1px solid var(--border);border-radius:var(--r-lg);padding:36px 32px;box-shadow:var(--sh)}@media(max-width:480px){.return-form-wrap{padding:22px 18px}}.steps-indicator{display:flex;align-items:center;gap:0;margin-bottom:28px}.si-step{display:flex;align-items:center;gap:6px;font-size:12px;font-weight:600}.si-num{width:26px;height:26px;border-radius:50%;border:2px solid var(--border);background:var(--cream);display:flex;align-items:center;justify-content:center;font-size:11px;font-weight:700;color:var(--mid);flex-shrink:0}.si-step.active .si-num{background:var(--gold);border-color:var(--gold);color:var(--ink)}.si-step.done .si-num{background:var(--success);border-color:var(--success);color:#fff}.si-label{color:var(--mid);white-space:nowrap}.si-step.active .si-label,.si-step.done .si-label{color:var(--ink)}.si-line{flex:1;height:1px;background:var(--border);margin:0 8px;min-width:12px}.step-panel{display:none}.step-panel.active{display:block}.reason-grid{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin-bottom:16px}@media(max-width:400px){.reason-grid{grid-template-columns:1fr}}.reason-btn{padding:10px 12px;border:1.5px solid var(--border);border-radius:var(--r);font-size:12.5px;font-weight:500;color:var(--ink2);background:var(--cream);text-align:left;transition:all .15s}.reason-btn:hover{border-color:var(--gold-lt);background:var(--white)}.reason-btn.selected{border-color:var(--gold);background:#d4a84312;color:var(--ink);font-weight:600}.resolution-opts{display:flex;flex-direction:column;gap:10px;margin-bottom:16px}.res-opt{display:flex;align-items:flex-start;gap:12px;padding:14px;border:1.5px solid var(--border);border-radius:var(--r);cursor:pointer;transition:all .15s;background:var(--cream)}.res-opt:hover{border-color:var(--gold-lt)}.res-opt.selected{border-color:var(--gold);background:#d4a84312}.res-opt input{flex-shrink:0;margin-top:2px;accent-color:var(--gold)}.res-opt-text h4{font-size:13.5px;font-weight:600;color:var(--ink);margin-bottom:2px}.res-opt-text p{font-size:12px;color:var(--mid)}.form-nav{display:flex;gap:10px;margin-top:8px}.btn-back{flex:1;padding:13px;background:var(--offwhite);color:var(--ink2);border-radius:var(--r);font-size:13.5px;font-weight:600;border:1.5px solid var(--border);transition:all .2s}.btn-back:hover{border-color:var(--ink2)}.btn-next{flex:2;padding:13px;background:var(--ink);color:var(--gold-lt);border-radius:var(--r);font-size:13.5px;font-weight:700;transition:all .2s}.btn-next:hover{background:#2a2420;transform:translateY(-1px)}.form-success{display:none;text-align:center;padding:24px 12px}.success-icon{font-size:3.5rem;margin-bottom:14px}.form-success h3{font-family:Libre Baskerville,serif;font-size:1.4rem;font-weight:700;color:var(--ink);margin-bottom:8px}.form-success p{font-size:13.5px;color:var(--mid);line-height:1.7;margin-bottom:16px}.ref-code{display:inline-block;background:var(--offwhite);border:1px solid var(--border);border-radius:var(--r);padding:10px 20px;font-size:14px;font-weight:700;color:var(--ink);letter-spacing:.06em;margin-bottom:20px}.btn-home{display:inline-flex;align-items:center;gap:7px;padding:12px 22px;background:var(--gold);color:var(--ink);border-radius:var(--r);font-size:13px;font-weight:700;transition:background .2s}.btn-home:hover{background:var(--gold-lt)}.policy-faq{margin-top:32px;background:var(--offwhite);border-radius:var(--r-lg);padding:24px}.policy-faq h3{font-size:13px;font-weight:700;color:var(--mid);text-transform:uppercase;letter-spacing:.08em;margin-bottom:14px}.faq-item{border-bottom:1px solid var(--border)}.faq-item:first-of-type{border-top:1px solid var(--border)}.faq-btn{display:flex;align-items:center;justify-content:space-between;width:100%;background:none;font-size:13px;font-weight:500;color:var(--ink2);padding:13px 0;text-align:left;gap:12px;transition:color .2s}.faq-btn:hover{color:var(--ink)}.faq-icon{color:var(--gold);font-size:16px;flex-shrink:0;transition:transform .3s}.faq-ans{max-height:0;overflow:hidden;transition:max-height .35s ease}.faq-ans-in{padding:6px 0 12px;font-size:12.5px;color:var(--mid);line-height:1.7}.faq-item.open .faq-icon{transform:rotate(45deg)}.faq-item.open .faq-ans{max-height:300px}
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